# CityReporter Software > --- ## Pages - [FAQ](https://beta.cityreportersoftware.com/resources/faq/): Welcome to the CityReporter FAQ page! Here, you'll find answers to common questions about our comprehensive inspection and management software,... - [Who Uses CityReporter 2](https://beta.cityreportersoftware.com/who-uses-cityreporter-2-2/): Discover who benefits from CityReporter software. See how municipalities, facilities, and organizations optimize operations across North America. - [Events](https://beta.cityreportersoftware.com/events/): Discover where we'll be next! Join us at upcoming events hosted by NRPA, NYBOC, FCM, OBOA, and more. We are excited to see you there! - [DepartmentPro](https://beta.cityreportersoftware.com/solutions/departmentpro/): DepartmentPro: Empowering Small Local Government Departments CityReporter's DepartmentPro Package is tailored for municipalities with populations under 20,000, offering comprehensive packaged... - [MuniPro Suite](https://beta.cityreportersoftware.com/solutions/munipro-suite/): MuniPro: Empowering Small Local Governments Discover the power of MuniPro—an all-in-one, cost-efficient suite designed for seamless municipal operations for municipalities... - [Document Library](https://beta.cityreportersoftware.com/educational-offering/document-library/): Access CityReporter's educational document library. Enhance your knowledge and streamline operations. Explore now! - [Video Library](https://beta.cityreportersoftware.com/educational-offering/video-library/): Explore CityReporter's educational video library. Enhance your knowledge and streamline operations. Explore now! - [Workplace Safety Management](https://beta.cityreportersoftware.com/solutions/workplace-safety-management/): Ensure workplace safety with CityReporter's management solutions. Streamline processes and mitigate risks effectively. - [Work Order Management](https://beta.cityreportersoftware.com/solutions/work-order-management/): Optimize work order management with CityReporter's efficient solutions. Streamline processes and enhance productivity. - [Timesheet Management](https://beta.cityreportersoftware.com/solutions/timesheet-management/): Streamline timesheet management with CityReporter's efficient solutions. Enhance accuracy, efficiency, and productivity. - [Permit Management](https://beta.cityreportersoftware.com/solutions/permit-management/): Efficiently manage permits with CityReporter's comprehensive solution. Streamline processes, provide transparency, and enhance compliance. - [Inspection & Maintenance Management](https://beta.cityreportersoftware.com/solutions/inspection-maintenance-management/): Elevate inspection and maintenance management with comprehensive solutions. Streamline operations and ensure regulatory compliance. - [GIS Mapping & Vehicle Tracking](https://beta.cityreportersoftware.com/solutions/gis-mapping-vehicle-tracking/): Enhance city operations with mapping, GIS, and live vehicle tracking solutions. Optimize fleet management and resource allocation. - [Asset Management](https://beta.cityreportersoftware.com/solutions/asset-management/): Optimize municipal operations with an efficient asset management solution. Enhance efficiency for municipalities across North America. - [Facilities](https://beta.cityreportersoftware.com/solutions/facilities/): Modernize facility management with CityReporter's comprehensive solutions. Streamline operations and maintenance for better efficiency. - [Sports Fields & Stadiums](https://beta.cityreportersoftware.com/solutions/sports-fields-and-stadiums/): Discover user-friendly software that effortlessly meets local and national regulatory standards. Easily track, record, and maintain your public work inspection requirements with our comprehensive solution. Optimize your workflow and ensure compliance with ease. - [Roads & Highways](https://beta.cityreportersoftware.com/solutions/roads-highways/): CityReporter offers cutting-edge roads maintenance software, empowering crews to seamlessly manage and track assets and areas with enhanced efficiency through our streamlined workflow solutions. - [Demo Video](https://beta.cityreportersoftware.com/demo-video/): Demo Video Please feel free to view our CityReporter Demo Video - [Careers](https://beta.cityreportersoftware.com/careers/): Explore exciting career opportunities at CityReporter. Join our team and make a difference in municipal software development. Apply now! - [Webinar Video Page](https://beta.cityreportersoftware.com/webinar-video-page/): Unlock valuable insights with CityReporter's webinar videos. Stay informed and optimize your municipal operations. Watch now! - [Newest Features & Updates](https://beta.cityreportersoftware.com/resources/newest-features-updates/): Stay updated on CityReporter's newest features and updates. Enhance your software experience and modernize municipal operations. - [Video Demo Form](https://beta.cityreportersoftware.com/video-demo-form/): - [Video Demo and Form](https://beta.cityreportersoftware.com/video-demo-and-form/): Please feel free to watch our video demo - [Loss Control & Risk Management Education](https://beta.cityreportersoftware.com/educational-offering/): Read what they're saying about CityReporter and how it has maximized efficiencies and reduced inspection times. - [Who Uses CityReporter](https://beta.cityreportersoftware.com/who-uses-cityreporter/): Discover who benefits from CityReporter software. See how municipalities, facilities, and organizations optimize operations across North America. - [School & Education](https://beta.cityreportersoftware.com/solutions/school-education/): The perfect software solution to uphold safety and fire code standards in all primary, secondary, and post-secondary education institutions. - [Fire Prevention & Code Enforcement](https://beta.cityreportersoftware.com/solutions/fire-prevention-code-enforcement/): A software for Fire Departments and Code Enforcement staff to efficiently manage inspection requirements, update emergency planning and optimize admin workflows. - [Public Works](https://beta.cityreportersoftware.com/solutions/public-works/): Explore our user-friendly software, designed to effortlessly meet local and national regulatory standards. Streamline tracking, recording, and maintenance of your public work inspection requirements with ease. - [Planning & Development](https://beta.cityreportersoftware.com/solutions/planning-development/): A permit software solution with integrated online portal. Manage building permits, administrative workflows, building inspections, and improve resource allocation. - [Terms of Use](https://beta.cityreportersoftware.com/terms-of-use/): Before using our website, please read our Terms of Use. - [Awards](https://beta.cityreportersoftware.com/resources/awards/): For its sound business practices, innovative culture, and effective products and services, Noratek Solutions (CityReporter) has received a number of accolades. - [Contact Us](https://beta.cityreportersoftware.com/contact-us/): If you’re interested in learning more about CityReporter, you can contact Noratek Solutions staff by calling our toll free number. - [Success Stories](https://beta.cityreportersoftware.com/resources/testimonials/): Find out what to expect when using our Software Platform. - [Resources](https://beta.cityreportersoftware.com/resources/): - [Park & Playground](https://beta.cityreportersoftware.com/solutions/park-and-playground/): Our Park and Playground inspection software enables local governments to easily track, improve, and resolve efficiency and risk management issues from anywhere. - [Solutions](https://beta.cityreportersoftware.com/solutions/): - [Exec Team](https://beta.cityreportersoftware.com/about-us/exec-team/): Meet the talented team behind our award-winning Inspection Software. Get to know the minds driving innovation at City Reporter. - [About Us](https://beta.cityreportersoftware.com/about-us/): We’re here to help cities achieve more with less. Our software maximizes performance while eliminating risks and paperwork. - [Privacy Policy](https://beta.cityreportersoftware.com/privacy-policy/): Before using our website, please read our Privacy Policy. - [Home](https://beta.cityreportersoftware.com/): Maximize efficiency and reduce inspection time by over 40% with comprehensive inspection management software. --- # # Detailed Content ## Pages ### FAQ Welcome to the CityReporter FAQ page! Here, you'll find answers to common questions about our comprehensive inspection and management software, designed to streamline municipal operations and improve efficiency. 1. What is CityReporter? CityReporter is an inspection, management, and workflow tracking software solution developed by Noratek Solutions Inc. designed to streamline and enhance various municipal operations such as inspections, maintenance management, work order management, code enforcement, and more. 2. How does CityReporter benefit our municipality or company? CityReporter offers numerous benefits, including improved efficiency in managing inspections and maintenance tasks, better compliance with regulations, enhanced data tracking and reporting capabilities, integrated communication tools, and increased transparency in municipal operations. 3. What can CityReporter help us manage in our operations? CityReporter can help you manage various aspects of your municipal operations, including: Maintenance: Track tasks, work orders, inventory, and ensure timely upkeep of infrastructure. Inspections: Manage inspections with custom checklists, scheduling, mobile access, and detailed reporting. Code Enforcement: Document violations, track compliance, and streamline enforcement processes. Compliance & Safety Tracking: Monitor adherence to regulations and standards. Data Analysis: Utilize robust analytics for insights into operations. Workflow Automation: Automate tasks, notifications, and ensure compliance with deadlines. Mobile Access: Access CityReporter anywhere and anytime, with mobile apps for on-site data collection. Permits and Self-Service Portal: Streamline the permitting process from application submission to approval, integrating online payment capabilities for convenience. Efficiently oversee permit issuance, inspections, and finalizations, while also facilitating the issuance of occupancy certificates when applicable. Work Orders and Engagement Portals: Prioritize tasks,... --- ### Who Uses CityReporter 2 View map to see which municipalities are using CityReporter for efficient, paperless inspections by clicking on the image bellow. JTVCd3BnbXphJTIwaWQlM0QlMjIyJTIyJTVE Schedule Your CityReporter Demo Today Simplify your processes and streamline your workflow with CityReporter. See firsthand how CityReporter can benefit your organization and help you achieve your goals. Ready to get started? Fill out the form to the right to schedule a demo with our expert team. JTNDc2NyaXB0JTIwY2hhcnNldCUzRCUyMnV0Zi04JTIyJTIwdHlwZSUzRCUyMnRleHQlMkZqYXZhc2NyaXB0JTIyJTIwc3JjJTNEJTIyJTJGJTJGanMuaHNmb3Jtcy5uZXQlMkZmb3JtcyUyRmVtYmVkJTJGdjIuanMlMjIlM0UlM0MlMkZzY3JpcHQlM0UlMEElM0NzY3JpcHQlM0UlMEFoYnNwdC5mb3Jtcy5jcmVhdGUlMjglN0IlMEFyZWdpb24lM0ElMjAlMjJuYTElMjIlMkMlMEFwb3J0YWxJZCUzQSUyMCUyMjIyNzYyMjc1JTIyJTJDJTBBZm9ybUlkJTNBJTIwJTIyMzZlNGNkZmUtNTAxMy00ZjU3LTgxMzEtZGQxYWIyNTU3NGU2JTIyJTBBJTdEJTI5JTNCJTBBJTNDJTJGc2NyaXB0JTNF --- ### Events Events CityReporter Hits the Road; Catch Us at EFMA, NRPA, FCM, ICMA, NYBOC, OBOA and More! Join us as we journey to industry-leading events across the nation, showcasing our cutting-edge software solutions. Catch us at these upcoming events! 2024 ICMA Annual Conference The David L. Lawrence Convention Center | Pittsburgh, PA Sept 21st – 25th, 2024 | Booth #1530 OBOA 68th AMTS 2024 Conference RBC Place London | London, ON Sept 29th – Oct 2nd, 2024 | Booth # 42 2024 NRPA Annual Conference Georgia World Congress Center | Atlanta, GA Oct 8th – 10th, 2024 | Booth #1650 Discover Past Events FCM Conference and Tradeshow 2024 We had an incredible experience at the FCM conference earlier this month! It was a pleasure speaking with CAOs, City Managers, and elected officials about their needs to modernize municipal workflows. From digital permitting and work orders to citizen engagement portals and beyond, CityReporter is excited to support municipalities in their journey toward more efficient and effective operations. Thank you to everyone who stopped by our booth and shared their insights. We look forward to continuing these conversations and helping to shape the future of municipal management. NYSBOC Central Chapter 18th Annual Educational Conference What an incredible experience at the recent NYSBOC Conference! We were honored to present to everyone before lunch, sharing insights on digital permitting. It was truly inspiring to see so many passionate individuals gathered to discuss industry advancements and best practices. Throughout the event, we engaged in meaningful discussions... --- ### DepartmentPro DepartmentPro: Empowering Small Local Government Departments CityReporter's DepartmentPro Package is tailored for municipalities with populations under 20,000, offering comprehensive packaged solutions for streamlined communication and efficient work order maintenance management. District Saves Over 50% Of Time on Inspections The Citizen Concern Portal has given our public the ability to submit concerns without having to speak with staff, which has been advantageous to both the public and our staff. The public does not have to wait on hold or go through multiple transfers to feel heard. We were amazed that a citizen could report an issue with photos and pinpoint the exact GPS location in a couple of minutes. Then the software immediately notified the appropriate crew by email, and they know exactly where to go, the history of that asset or location, and what to look for when they arrive. Inspections and follow-up maintenance are consistent and more efficient, in fact we have saved over 50% of our time spent on maintenance inspections. Get More for Less Tailored for Smaller Municipalities The DepartmentPro Package by CityReporter is a game-changer for small municipalities with populations under 20,000, providing them with access to user-friendly municipal software solutions at an affordable price point. This comprehensive package is specifically designed to empower these communities by offering tools that enhance inspections and simplify work order maintenance management. By tailoring the software to the unique needs of smaller populations, CityReporter ensures that even municipalities with limited resources can benefit from cutting-edge technology. This initiative not only... --- ### MuniPro Suite MuniPro: Empowering Small Local Governments Discover the power of MuniPro—an all-in-one, cost-efficient suite designed for seamless municipal operations for municipalities with populations under 20,000. District Saves Over 50% Of Time on Inspections The Citizen Concern Portal has given our public the ability to submit concerns without having to speak with staff, which has been advantageous to both the public and our staff. The public does not have to wait on hold or go through multiple transfers to feel heard. We were amazed that a citizen could report an issue with photos and pinpoint the exact GPS location in a couple of minutes. Then the software immediately notified the appropriate crew by email, and they know exactly where to go, the history of that asset or location, and what to look for when they arrive. Inspections and follow-up maintenance are consistent and more efficient, in fact we have saved over 50% of our time spent on maintenance inspections. An all-in-one package Tailored for Smaller Municipalities Explore how CityReporter's MuniPro Suite empowers municipalities with populations under 20,000! With a reduced price and unlimited user access, this suite seamlessly unifies departments, fostering unparalleled collaboration. Tailored for smaller municipalities, it streamlines operations across inspections, work orders, permits, and more. Enhance efficiency, eliminate silos, and improve communication. Invest in your community's future with a solution that maximizes resources. CityReporter's MuniPro Suite brings unity to municipal operations, empowering communities for sustainable growth. What's Included Elevate municipal efficiency with CityReporter's MuniPro Suite, offering a reduced price with... --- ### Document Library Documents Library Emergency Response & Mitigation Planning Understanding Public Works Role: Effective Operations Management for Emergencies Preparing For The Cold Of It Essential procedures to safeguard facilities and the systems during the winter. Facility Winterization Checklist A comprehensive tool to systematically prepare a building for the challenges of winter. Holiday Fire Prevention Tips Essential tips to help businesses enjoy a safe and fire-free festive season. Navigating Change Management Insights to help organizations smoothly implement transformative changes. Inspecting, Testing, & Maintaining Irrigation Systems Detailed guide for effectively managing irrigation systems, ensuring optimal performance and water efficiency. Strategies For Public Works Employees to Embrace Digital Software Practical guidance to help public works professionals effectively adopt and utilize digital tools, optimizing operations and service delivery. Minimizing Winter Water Damage Strategies to protect properties from the costly and disruptive effects of water damage. The Culture of Prevention Practices essential for fostering a workplace environment where proactive risk mitigation and safety-conscious behaviors become integral to the organizational culture. Why Accumulate Information Enhance decision-making, innovation, and overall organizational effectiveness. Operating Recreational Aquatic Facilities: Splash Parks A guide for safe operations and maintenance management of splash/spray pads or parks. --- ### Video Library Video Library Fire Extinguisher Inspection Quick video walkthrough on fire extinguisher inspection—ensure your equipment is up to code and ready for action. Fire Code & Due Diligence Fire Code and Due Diligence essentials in a quick, informative video—your go-to guide for property compliance and safety. Documents & Resources Explore CityReporter's documents and resources in a quick video overview. Maximize your efficiency with our comprehensive tools and resources. Duty of Care Explore Duty of Care in a short video—raising safety standards with CityReporter. Fire Prevention & Code Enforcement Catch a brief video on Fire Prevention and Code Enforcement—essential insights for maintaining a safe and compliant environment. Playgrounds Explore our brief video on Playground Safety—essential tips for creating a secure and enjoyable play environment. Learn key insights to ensure your spaces meet the highest safety standards. Public Works Dive into the world of Public Works in our quick video overview. Gain insights into the efficient management of infrastructure and services that keep our communities running smoothly. Planning & Development Discover the essentials of Planning and Development in our concise video. Get insights into effective strategies for shaping the future of your community through thoughtful urban planning and development. Risk Management Explore the fundamentals of Risk Management in our concise video. Learn key strategies to identify, assess, and mitigate risks effectively, ensuring a secure path for your organization. Intro Video Welcome to our Video Library! Discover quick, insightful videos covering loss prevention, risk management, safety, and compliance. Gain essential insights for seamless operations... --- ### Workplace Safety Management Effortlessly Reduce Workplace Safety Issues CityReporter's Workplace Safety software offers organizations a comprehensive solution for minimizing risks and efficiently managing employee certifications. Read our Culture of Prevention Article to Learn More Create an environment that nurtures effective risk management and loss prevention Preventative Maintenance & Inspections Ensure Safety & Compliance Are you tired of the constant challenges and risks that come with managing workplace safety? Discover the exceptional benefits of CityReporter's Workplace Safety software. Our innovative solution goes beyond just minimizing risks - it empowers organizations to proactively safeguard their employees and streamline the management of employee certifications. With our comprehensive software, you can confidently ensure compliance, track certifications effortlessly, and mitigate potential liabilities. Experience the power of CityReporter today. Modernize Health & Safety Management Maximize efficiency by streamlining Occupational Health & Safety (OHS) inspections Utilize ready-to-use OHS forms or tailor-make forms that perfectly suit individual requirements Effortlessly maintain compliancy by efficiently managing employee certifications Easily generate comprehensive reports and analyze data to make well-informed decisions Meet Regulatory Standards & Codes Enhance Decision -Making through Code-Based Insights Increase productivity and ensure the safety of your workplace by streamlining inspections for OHS. With our cutting-edge software, you can easily optimize the entire inspection process, saving time and eliminating paperwork. Whether you choose to use our pre-designed OHS forms or create customized forms tailored to your specific needs, our platform offers a seamless and efficient solution. Capture critical data in real-time, effortlessly generate detailed reports, and gain valuable insights for informed decision-making.... --- ### Work Order Management Improved Work Order Management CityReporter's innovative work order software with integrated Citizen Engagement portals allow you to efficiently assign, manage and track all requests through a streamlined workflow. Watch our product video for our external concern portals Discover the versatility and potential with our citizen engagement platforms Emil Anderson Maintenance started using CityReporter in 2022 for Road Maintenance Management, including Inspection, Asset Tracking, Mapping, and Work Order Management. Since using the software, we have seen a significant increase in overall record production and compliance, as well as an increase in reporting accuracy. Work Order management has been proceeding smoothly with the introduction and implementation of additional features by Noratek... ... The Citizen Concern Portal has given our public the ability to submit concerns without having to speak with staff, which has been advantageous to both the public and our staff. The public does not have to wait on hold or go through multiple transfers to feel heard. We were amazed that a citizen could report an issue with photos and pinpoint the exact GPS location in a couple of minutes. Then the software immediately notified the appropriate crew by email, and they know exactly where to go, the history of that asset or location, and what to look for when they arrive. Inspections and follow-up maintenance are consistent and more efficient, in fact we have saved over 50% of our time spent on maintenance inspections... Since early 2018, the Township has been using CityReporter to manage inspections of our parks... --- ### Timesheet Management Modernize Timesheet Management Simplify and optimize your administrative time sheet processes with the cutting-edge Time Tracker solution offered by CityReporter. User-Friendly Mobile & Web Platforms Optimize Communication & Workflow Processes CityReporter's Time Tracker solution is the ultimate tool to streamline and manage work hours effectively across all operations. With advanced technology, you can effortlessly log and track every minute spent on tasks, ensuring accurate and comprehensive records. Eliminate the hassle of manual timekeeping and embrace a seamless and efficient way to monitor work hours. Experience the power of CityReporter's Time Tracker solution and revolutionize how you manage your workforce. What's Included Effortlessly log, track, and efficiently manage work hours and payroll on both mobile and web devices. Accurate & Detailed Documentation Gathering, recording, and overseeing all time tracking data has never been more effortless. Effortlessly Generate Reports Generate detailed time record reports easily with just a few clicks of the mouse. Effective Management & Organization Efficiently track and organize time based on the job, employees, departments, unique pay codes, or specific payroll periods. Find out how to effortlessly meet local and national regulatory requirements by using CityReporter. --- ### Permit Management Optimize Permit Management & Services CityReporter's revolutionary permit software completely transforms the permit process, allowing you to effortlessly handle applications, inspections, and communication, complete with a user-friendly portal that includes seamless payment processing for your citizens. Read our Digital Permitting Document to Learn More Save time and increase ROI with digital permitting software ... Northumberland County is located within south east ON, Canada along Highway 401. Noratek has provided us with the City Reporter software program, one of the most important tools in the Plumbing and Septic Inspectors tool belt. It is utilized by our staff to create new permits, track permit inspections and store completed records for endless years to come. We are continuously creating new ways with the help of the Noratek Team to improve our services to the public and increase our accessibility to them. Utilizing a new portal for public on-line access provides full access and transparency to the applicant to create, pay and track progress of their own permits including providing a filing system to track all their permits. This program is very easy to modify without the help of a full IT team, to our needs to improve our services keeping us on the cutting edge of technology available to our industry. We highly recommend City Reporter for all building inspection departments... ... . The portal not only saved us time in the office filing and managing applications, but our citizens have commented on how much they liked it too. As a permit moves... --- ### Inspection & Maintenance Management Modernized Maintenance & Inspection Management CityReporter's innovative inspection software enables organizations to effectively improve maintenance management from any location... . The tablet-based platform allows us to gather the necessary information, generate a professional report, with 90% of the report completed when we leave the client’s place of business. This not only meets the needs of our clients, but also provides a strong return on our investment... ... We would highly recommend CityReporter’s software and services to anyone looking for a high-quality facility management and mapping software... ... Because of the software we have been able to complete and log our inspections in less time and with less effort. Knowing that our facilities and parks are inspected and that we have the backup documentation to provide compliance is something that has made it easier to provide inspection information when needed. With a small crew and growing facilities, this software has become a necessity in the industry... Eliminate Inefficiencies Boost Productivity by Over 50% CityReporter's cutting-edge software and superior services are designed to revolutionize the way you operate, enabling you to maximize inspection results while minimizing resource usage. Our comprehensive suite of specialized software modules for each department allows you to streamline operations across your entire organization. CityReporter goes beyond simply documenting inspection reports and provides comprehensive management of inspections by incorporating GIS mapping, scheduling, time sheet tracking, and asset management. Eliminate tedious and time-consuming tasks, as our innovative solutions pave the way for a more efficient and precise workflow. With easy... --- ### GIS Mapping & Vehicle Tracking Optimize Operations with GIS Mapping Software Experience the power of CityReporter's cutting-edge mapping software, empowering crews to efficiently manage and monitor assets and locations with ease on an interactive map. Watch Our Asset Mapping Video Discover Visual Organization & Management Simple to Set Up, Simple to Use Efficiently Monitor & Manage Anything CityReporter's cutting-edge GIS mapping capabilities, encompassing advanced data visualization, real-time vehicle tracking, storm event monitoring, and a host of other innovative features, have completely transformed asset maintenance. Our software guarantees streamlined maintenance operations and enhanced safety measures for everyone involved without the need for you to have a dedicated GIS team. Transform your workflow with our add-on feature, which allows you to effortlessly keep track of inspections, assets, locations, and much more, all through a seamless interactive map. Revolutionize team organization and management with our state-of-the-art integrated mapping tools. Optimize Management & Maintenance Pinpoint mobile, linear, and point assets with exact coordinates Filter assets by type or group in a simple legend or by drawing a polygon directly on the map Track weather event operations live and provide documented cycle analysis Monitor live vehicle tracking in real-time or through a playback with detailed analytics such as speed, plow up/down, and more Effective Live Tracking View and manage vehicles and event with GIS Harness the power of CityReporter's mapping components to effortlessly monitor the whereabouts of your mobile assets such as devices and vehicles. Ensure that in the rare case they go missing in the field, you can swiftly... --- ### Asset Management Optimize Your Asset Management CityReporter's asset management software empowers municipalities and organizations to effortlessly document, oversee, and monitor an extensive range of assets, all while maximizing efficiency with minimal resources... . Not only has the portal features helped eliminate inefficiencies, but CityReporter’s GIS mapping functionality creates easy visual management for our team. We have thousands of mobile, point, and linear assets in the software that we can view and manage from the map. Asset management and GIS have never been so simple and effective! ... Emil Anderson Maintenance started using CityReporter in 2022 for Road Maintenance Management, including Inspection, Asset Tracking, Mapping, and Work Order Management. Since using the software, we have seen a significant increase in overall record production and compliance, as well as an increase in reporting accuracy. Work Order management has been proceeding smoothly with the introduction and implementation of additional features by Noratek... ... When we discovered City Reporter, the staff were very knowledgeable and immediately helpful with our situation. We saw significant improvements right away and, after three years as a customer, we have seen continuous improvements in our overall workflow efficiency... Comprehensive Documentation & Reporting Start making Well-Informed Decisions CityReporter Software is the ultimate solution for efficient and streamlined asset tracking and organization. Explore how our innovative software simplifies the task of managing your assets, helping you save time and money. With advanced features and user-friendly functionality, our software empowers you to effortlessly monitor and optimize your valuable resources at your fingertips. With CityReporter’s... --- ### Facilities Enhance Facility Management, Inspections, & Scheduling CityReporter’s innovative software provides local governments and organizations with the infrastructure to track, improve, and resolve efficiency and risk management issues easily from anywhere Download our facilities document to learn more Navigating change Management Efficient & Easy-to-use Instant documentation, communication, and reporting Discover the untapped potential of your organization with the benefits of implementing digital inspections, reporting, and automated communication systems for your facilities. Our self-service Concern Portal is designed to provide a seamless and efficient work order management through its internal and external platforms. Our external platform allows citizens to easily report concerns, providing valuable information like GPS coordinates and attached photos for greater clarity and quality of service. Our internal platform streamlines interdepartmental work orders, fostering transparent communication and collaboration for a more efficient response to maintenance requests and concerns, saving time and enabling effective resolution. One app for all your needs Modernize processes to accomplish more with less Elevate your facility maintenance with CityReporter's Facility Management software and experience the power of digital inspections, real-time scheduling, and state-of-the-art GIS mapping. Discover the power of an extensive range of stock forms and a customizable form builder, allowing you to create personalized solutions for your facility needs. Streamline event and location operations with our facility rental scheduler, complete with a seamless pre- and post-event inspection process. Visualize and efficiently manage your locations and assets with our integrated mapping and GIS feature, providing you with a user-friendly interface to easily view and navigate your... --- ### Sports Fields & Stadiums Efficiently Maintain Sports Fields & Stadiums Discover the software solution that ensures the unmatched maintenance and safety of your sports fields, courts, and stadiums for the entire community to enjoy. Watch Our Sport Fields & Stadiums Video Enhance workflow management for your sports facilities Optimize Maintenance & Operations Keep your Sports and Events Facilities Safe & Clean CityReporter software has a wide array of features that are specifically designed to streamline your operations and optimize the efficiency of your sports facilities. With CityReporter, you can unlock the full potential of our extensive collection of stock forms, tailored specifically for sports facilities and turf maintenance, or customize to your specific needs with our form builder. Eliminate tedious paperwork and embrace the simplicity of digital solutions. Effortlessly manage facility rentals with our user-friendly scheduler, equipped with a comprehensive pre- and post-event inspection process. Guarantee a seamless and transparent experience for both renters and staff members alike. Immerse yourself in the convenience of mapping and GIS technology, enabling you to effortlessly view and oversee the locations and assets of your facility on a comprehensive map. Stay in complete control at all times. Visual Turf Inspections Conduct Turf Maintenance & Ice Taps On A Map CityReporter's turf maintenance and ice taps forms offer a convenient way to input data directly onto a field/arena map, ensuring regulation compliance. These visually compelling forms will revolutionize the way you manage and record data, ensuring unparalleled efficiency, pinpoint accuracy, and seamless documentation throughout your entire data input process.... --- ### Roads & Highways Roads & Highways Inspection, Management & Tracking Software CityReporter’s innovative roads maintenance software allows crews to efficiently manage and track their assets and areas through a streamlined workflow. Watch Our Maintenance Management Video Optimize roads maintenance & operations Effective Live Tracking View and manage vehicles and event with GIS Harness the power of CityReporter’s Assets & Mapping components to effortlessly monitor the whereabouts of your mobile devices and vehicles. Seamlessly manage, track, and locate any mobile asset with ease. Experience the cutting-edge live mapping process of CityReporter, providing you with real-time tracking of all your road maintenance vehicles. From the direction of travel to speed, plow up/down, and other vital information, our comprehensive tracking features have got you covered. Stay one step ahead during snow events and road patrols by monitoring them in real time with our innovative color-coded mapping system. Effortlessly visualize travel patterns and track the completion of plowing and sanding, all while recording every critical data point for future reference and streamlined reporting. Efficient & Streamlined Processes One app to effectively manage work crews Road maintenance crews face the challenge of managing numerous assets, which requires conducting safety, maintenance, and compliance inspections with efficient record-keeping. This results in a significant investment of staff working hours and endless paperwork. Enhance your operations with CityReporter's Road Maintenance solutions, which seamlessly streamline workflows for more effective asset and location inspection, management, and tracking. Improve services and response with advanced features, including live vehicle and event tracking, customizable mobile inspections, digital... --- ### Demo Video Demo Video Please feel free to view our CityReporter Demo Video --- ### Careers Career Opportunities Kickstart your career Let's build a great future together Join our team of bright and talented employees nationwide who are dedicated to keeping your assets running efficiently, make a start to a thriving world! Our core values - service, ingenuity, integrity, together - are key to who we are and help us make the best decisions, manage change, and provide the solid foundations for our future. These guiding principles help us innovate, flourish and make a real impact on the businesses, communities and municipalities we help to maintain. Wanted: Customer Success Specialist Start working for one of the largest tech companies in northern BC! We’re looking for an outgoing, ambitious customer success specialist to help us get our inspection, management, and tracking application into the hands of local government staff across North America. You’ll need to have a proven track record in customer support and be comfortable with smartphones, tablets, and software. In return, you’ll have the chance to work with a closely-knit team in an organization that’s experiencing exponential growth. To learn more about our business and the application you’ll be selling, please visit: https://beta. cityreportersoftware. com/ What We Want You are tech-savvy and have CRM experience You can quickly establish rapport with everyone from end users to executive directors You are excited about working with new clients, building rapport and being an initial resource for training and support You possess excellent organizational skills, with the ability to handle multiple tasks simultaneously You have a positive and... --- ### Webinar Video Page See our latest Webinar Videos or Sign up for our next Webinar below Sign Up here for our next webinar   Maximizing Municipal Budgets: Cutting Costs Without Cutting Corners   October 22nd, 23rd and 24th (8:00am, 9:00am, 10:00am & 11:00am)   Register Here Latest Webinar Videos Know Before You Go Series Know Before You Go Series 1 Composite Playgrounds July 2024Know Before You Go Series 2 Slide Inspections July 2024Know Before You Go Series 3 Swing Inspections July 2024Know Before You Go Series 4 Water Park Inspections July 2024 Previous Webinar Videos Summer Park Maintenance Strategies for 2023 June 15th, 2023Best Practices: Meet Accessibility & Inclusion Requirements May 18th, 2023Improving Community Parks: Multi-use Pathways & Trails April 20th, 2023Enhancing Parks & Facilities: 2023 Industry Trends March 16th, 2023Permit Portals: Prioritizing Citizen Self-Service February 16th, 2023Building an Efficient Permitting Process with Digitization January 19th, 2023Tips on Facility Safety during the Holiday Season December 15th, 2022Streamlining your Workflow for your Annual Review November 17th, 2022Key Winterization Strategies for Facilities Management October 27th, 2022How to Conduct Building Assessments to Identify Risks & Opportunities September 15th, 2022How to Enhance and Support Your Emergency Management Capabilities August 11th, 2022Top Tips to Keep Parks Safe During the Busy Summer Season July 21st, 20225 Strategies to Enhance the Quality of your Sidewalks, Trails, and Parking Lots for your Community June 23rd, 2022How to Make Playgrounds Accessible and Fun for Everyone May 26th, 2022Fire Department Responsibilities: Inspection Requirements and the Importance of Keeping Records May 12th, 2022“I would... --- ### Newest Features & Updates Newest Features & Updates We're constantly adding new functionality to the mobile app and web software. Your annual subscription includes all the latest features. October 3rd, 2024 Select Recipients when Sending an Inspection By Email in our Parks Module You now have more control over who gets sent an inspection when you click Send By Email. Select from the Area Contacts or Additional Contacts already associated with the park, or enter one or more other email addresses for a one-time delivery. Recipients set up with the option to "Send email when filing" will continue to receive inspection reports automatically when you file from the mobile app. If you have any questions or feedback, feel free to reach out to us by emailing our support team or calling us at 1-866-264-2236. October 3rd, 2024 Select Recipients when Sending an Inspection By Email You now have more control over who gets sent an inspection when you click Send By Email. Select the owner or contractor already associated with the permit, or enter one or more other email addresses for a one-time delivery. Owners and contractors set up with the option to "Send email when filing" will continue to receive inspection reports automatically when you file from the mobile app. If you have any questions or feedback, feel free to reach out to us by emailing our support team or calling us at 1-866-264-2236. October 3rd, 2024 Email Notifications Now Include a Link to the Work Order Just a quick note to let... --- ### Video Demo Form --- ### Video Demo and Form Please feel free to watch our video demo --- ### Loss Control & Risk Management Education Loss Control & Risk Management Education We’re here to assist you with every step of the way, and that’s why we offer loss control and risk management services and resources. Our industry experts have developed a wide-ranging curriculum based on the requirements of codes, standards, and regulations. Whether you are interested in building a foundation of knowledge or are looking for a refresher, our educational video library and training workshops provide you with comprehensive information to mitigate risk and reduce costs. We’re committed to supporting you in your journey towards safety and success! Download our inspection training workshop brochure to learn more Personal Training Workshops for Local Government and Organizations In-person or Virtual Comprehensive Education for Essential Areas Effective inspection, testing, and maintenance programs require a comprehensive understanding of your specific challenges, potential risks, and overall responsibilities for each location and asset you own. Without a proper understanding, municipalities and organizations can miss important information, which can lead to loss or injury. Many organizations recognize that they need these programs but are not equipped with the complete knowledge and experience that are necessary to have an effective program. We have developed personal training workshops that are tailored to your specific needs and requirements to help guide you and provide you with an optimal maintenance program. Our experts work hands-on with you to enhance your skills regarding inspections, audits, and more. Training Workshops Risk Hazard Assessments for fire prevention, liability, & safety Occupational Health & Safety Program Development Fire Protection Equipment... --- ### Who Uses CityReporter View map to see which municipalities are using CityReporter for efficient, paperless inspections by clicking on the image bellow. JTVCd3BnbXphJTIwaWQlM0QlMjIyJTIyJTVE Schedule Your CityReporter Demo Today Simplify your processes and streamline your workflow with CityReporter. See firsthand how CityReporter can benefit your organization and help you achieve your goals. Ready to get started? Fill out the form to the right to schedule a demo with our expert team. JTNDc2NyaXB0JTIwY2hhcnNldCUzRCUyMnV0Zi04JTIyJTIwdHlwZSUzRCUyMnRleHQlMkZqYXZhc2NyaXB0JTIyJTIwc3JjJTNEJTIyJTJGJTJGanMuaHNmb3Jtcy5uZXQlMkZmb3JtcyUyRmVtYmVkJTJGdjIuanMlMjIlM0UlM0MlMkZzY3JpcHQlM0UlMEElM0NzY3JpcHQlM0UlMEFoYnNwdC5mb3Jtcy5jcmVhdGUlMjglN0IlMEFyZWdpb24lM0ElMjAlMjJuYTElMjIlMkMlMEFwb3J0YWxJZCUzQSUyMCUyMjIyNzYyMjc1JTIyJTJDJTBBZm9ybUlkJTNBJTIwJTIyMzZlNGNkZmUtNTAxMy00ZjU3LTgxMzEtZGQxYWIyNTU3NGU2JTIyJTBBJTdEJTI5JTNCJTBBJTNDJTJGc2NyaXB0JTNF --- ### School & Education School and Educational Institutions The perfect software solution to keep your buildings safe for students, staff and others, ensure you are meeting all your code and regulation requirements, and uphold safety and fire code standards in all primary, secondary, and post-secondary education institutions. Download our Schools & Education document to learn more. Looking for an efficient & paperless risk assessment solution with an integrated online portal? Meets Short- and Long-Term Planning Requirements Comprehensive Reporting For Safer Schools Schools are used for many things, education, community halls, after-school programs and many other activities. CityReporter provides a school inspection program designed to meet your short and long-term needs and develop plans for ongoing and future updates. Areas that need to be inspected and inspection forms we provide: Facility inspections –Including Fire Code inspection requirements, fire protection system inspections, fire & emergency response planning and many others Playgrounds Exterior facility features including sports fields, parking lots, sidewalks, walkways, stairs, steps and handrails Hazardous operations – IA shops, science Labs, Maker labs and others Safety program inspections, work order systems and many, many others Streamline facility inspections We focus on important aspects of a building’s safety and risk mitigation based programs. Develop an inspection system that meets your needs in regard to building safety as well as code and regulation requirements and recommended practices. With our code & loss prevention based professionals on staff we are able to help keep you up to date on all changes that could affect your school inspection management... --- ### Fire Prevention & Code Enforcement Affordable, Customizable and Easy to Use Fire/Code Enforcement Software Our software Helps local Fire Departments and Code Enforcement Staff digitally document concerns and recommendations, develop ways and means of conformance, and quickly update emergency planning and fire prevention for the local community. Download our Fire & Code Enforcement document to learn more. Research shows a strong correlation between fire code violation and property fires. Rapid & Responsive Software For Emergency Services Spend More Time Focused on Lifesaving Services Research shows a strong correlation between fire code violations and property fires. Unfortunately, updates to audits and reports can create backlogs in workflow management and inspections. CityReporter's Fire & Code Enforcement Software helps local Fire Departments meet their code based inspection requirements and accumulate information for Emergency Planning. With CityReporter you can significantly reduce the exposure to personal liability, reducing the time between when a dangerous condition is identified to when it is resolved, freeing up time to focus on other health and safety responsibilities. Ensure Public Safety Go Paperless, Eliminate Inefficiency Automated inspection software optimizes workflow and eliminates unnecessary time spent reading through reports, prioritizing tasks, and locating compliance issues, ultimately helping your team ensure public safety. CityReporter contains a library of fire inspection forms based on the national fire code. This allows your team to get started with inspections immediately after installing properties in the software. Handle Administrative Tasks Determine who receives a copy of pending and overdue work reports Schedule inspection frequencies Highlight properties with problems so fire prevention... --- ### Public Works Efficient and Easy to Use Inspection, Management and Tracking Software with an Integrated Online Portal Effortlessly meet local and national regulatory requirements with user-friendly software that tracks, records, and maintains your specific inspection, work order and asset tracking requirements. Including a portal with integrated payment processing for your citizens. Further, with our new Citizen Concern Portal, you can keep track of your incoming requests efficiently and seamlessly. This portal can be set up to generate Work Order requests that can be assigned to users and tracked to completion. Download our Public Works Document to learn more Understanding Public Works Role: Effective Operations Management for Emergencies Rich History Instant Access to Full Record History Keeping track of a full record of past inspections, work orders, and assets can be difficult, especially when there are multiple people on the job over time. There's a higher probability of lost or wasted time and resources. The full record of history available within CityReporter software provides instant access to reports for anyone from any location, making jobs and day-to-day tasks much easier. Easy access to all information means a faster process, quicker solutions to problems, a decrease in overlooked sites, and better customer service. Simple to Set Up, Simple to Use Full-Scale Documentation At Your Fingertips CityReporter’s inspection, management and tracking software comes with a wide range of stock forms to speed up inspections at any location. You can also easily customize any list to your exact inspection or work order/task needs. By creating an... --- ### Planning & Development An Affordable, Customizable & Easy to use Permit Management Software with an Integrated Online Portal CityReporter will help you manage your permits from application through to finalizing including a portal with integrated payment processing for your citizens. Expediting numerous processes to allocate resources to more pressing concerns, and delivering superior transparency amongst team members. Download our Planning & Development document to learn more. Looking for an efficient & paperless permit software? Helping You Focus On What Matters CityReporter is the Perfect Solution to Manage your Building Permit Process Municipalities everywhere are looking for smarter updates for their building permit process due to: Insufficient staff to handle increasing workloads Backlogs created by outdated paper methods Simple cases of human error CityReporter provides a software solution to improve and modernize your department’s permit process. With the permit management software, you can create and manage permits from initial application to building inspection through to final occupancy. Streamlining applications and client interactions are at the forefront of our clients concerns. As such we have an integrated citizen portal allowing your client's to apply for permits online and even pay their fees through our payment gateway. With all the information available on smartphones or tablets, inspection management, scheduling, and any potential code violations or concerns can be logged and stored in one convenient and easily accessible place, maximizing productivity across locations. Stay Organized Optimize Workflow Flexibility to Meet Specific Building Needs All of CityReporter’s features are designed to streamline the administrative aspects of permits, which... --- ### Terms of Use Terms Of Use Acceptance of Terms Noratek Solutions makes available for your use on this web site information, documents, software and products (collectively, the “Materials”) and various services (the “Services”), subject to the terms and conditions set forth in this document (the “Terms of Use”). By accessing this web site, you agree to the Terms of Use. Noratek Solutions reserves the right to change the Terms of Use from time to time at its sole discretion. Your use of the web site will be subject to the most current version of the Terms of Use posted on the web site at the time of such use. In addition, when using particular Services or Materials on this web site, you shall be subject to any posted guidelines or rules applicable to such Services or Materials that may contain terms and conditions in addition to those in the Terms of Use. All such guidelines or rules are hereby incorporated by reference into the Terms of Use. If you breach any of the Terms of Use, your authorization to use this web site automatically terminates and you must immediately destroy any Materials downloaded or printed from the web site. Information on this web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Noratek Solutions may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. Noratek Solutions does not want to receive confidential or proprietary information... --- ### Awards Awards For its sound business practices, innovative culture, and effective products and services, Noratek Solutions (CityReporter) has received a number of accolades. 2024 Corporate Vision Leading Innovators in Local Government Technology 2024 - North America 2011 E-Business Award Northern BC Business & Technology Awards 2011 E-Business Award Northern BC Business & Technology Awards 2011 E-Business Award Northern BC Business & Technology Awards 2010 Top 25 Exporters of BC BC Ministry of Tourism, Trade, & Investment 2006 Technology Innovator of the Year Prince George Chamber of Commerce Business Excellence Awards 2007 Collaborative Research Award Prince George Chamber of Commerce Business Excellence Awards 2002 Technology Provider of the Year Northern BC Business & Technology Awards 2002 Technology Innovator of the Year Prince George Chamber of Commerce Business Excellence Awards 2001 Technology Start-Up of the Year Northern BC Business & Technology Awards --- ### Contact Us Contact Us If you’re interested in learning more about CityReporter, you can contact Noratek Solutions staff by calling our toll-free number (1-866-264-2236) or emailing us at the address below. We’re open 8:00 am – 5:00 pm Pacific Time to serve you. CityReporter is a product of Noratek Solutions Inc. Noratek Solutions, Inc Corporate Head Office #200 – 1840 Third Ave Prince George, BC V2M 1G4 Canada Noratek Solutions, Inc Vancouver Suite 373 1290 Howe Street, Vancouver, BC V6Z 0C2 Toll Free: 1-866-264-2236 T: 250-564-2236 F: 250-564-3325 E: cityinfo@noratek. com Hours of Operation Weekdays: 8:00 am – 5:00 pm Weekends: Closed 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 --- ### Success Stories Success Stories Welcome to our collection of success stories, where you can read about the results that our clients have achieved through using CityReporter. From highly improved efficiency to increased safety, our software has helped local governments and other organizations like yours to achieve their goals and streamline their operations. Browse through our customer success stories to see how CityReporter can help you too. Town Provides More Efficient Service with Portal The portal not only saved us time in the office filing and managing applications, but our citizens have commented on how much they liked it too. As a permit moves through its stages, we can provide transparent communication and ensure we have all the necessary information easily accessible. Achieving Comprehensive Documentation & Accountability The Facilities and Mapping modules have been working great, especially with the location data load and custom reporting that CityReporter implemented for us. We are now implementing the Workplace Safety module to manage each locations employee certifications... We would highly recommend CityReporter’s software and services to anyone looking for a high-quality facility management and mapping software. After the Sale Support Over the years I have worked with several software developers and am well pleased with how your group has worked to help us "after the sale". The process of changing software providers is never a simple thing, but Noratek has worked very hard to make it as painless as possible. Parks Dept Becomes Proactive, Not Reactive Staff at the City of Lafayette in Colorado were attending... --- ### Resources --- ### Park & Playground Park & Playground Inspection, Management & Tracking Software CityReporter’s innovative software allows local governments to track, improve, and resolve efficiency and risk management issues easily from anywhere. Download our Parks & Playgrounds document to learn more. Looking for an efficient & paperless risk assessment solution with an integrated online portal? Inspections completed from anywhere Detailed Inspections. Completed Rapidly. Using Your mobile device. Having one source that both logs and stores all information necessary for park and playground safety inspections expedites the inspection process. This ensures no maintenance tasks slip through the cracks. Without routine inspections and maintenance, there’s a higher chance of initial or repeat injury. CityReporter software ensures all record keeping of parks and recreation maintenance is held to a consistent standard regardless of location. Using a smartphone or tablet, the entire inspection, management, and maintenance process is much easier for crews. This makes for safer parks and happier communities. Rest Assured With Innovative Risk Management and Record-Keeping CityReporter’s inspection management software will streamline workflow by automatically updating your team members about upcoming inspections, backing up files to the cloud after inspections, and instantly compiling logged facts into a concise e-report which can be emailed to anyone at any time. FEATURES A tightly integrated Work Order module provides the ability for inspectors to easily generate Work Orders based on identified faults. Color-coded symbols correspond to issues or hazards Instant increased awareness of pre-issue detailing Automated and electronically stored reports Easy access or post-issue information for all workers One App... --- ### Solutions --- ### Exec Team Meet The Team Exec Team --- ### About Us Inspection, Management & Workflow Tracking Software Solution We’re here to help cities achieve more with less. Our software maximizes performance while eliminating risks and paperwork. How We Help The People Behind CityReporter Local governments struggle to complete thousands of inspections across departments. Without a software solution, problems arise such as: Mountains of paperwork Wasted staff time Inefficient processes Outdated inspections and repairs CityReporter is here to change that. CityReporter was developed by IT specialists and software developers from Noratak Solutions Inc. We worked with risk managers, attorneys, experienced inspectors, and focus groups to develop a user-friendly, intuitive, responsive tool that digitized the inspection process. The Result? A software that provides government departments with the infrastructure they need to eliminate inefficiencies and provide an outstanding level of service to their citizens. Why Choose CityReporter? Local governments of all sizes are abandoning paper-based processes for digital, mobile and easy to use solutions like CityReporter. With the right municipal software, they can complete more tasks, with more accuracy, in less time than before. City Reporter helps teams with: Parks & Playgrounds Roads & Highways Sportsfields & Tracks Fire Safety Facilities & Buildings Landfills Workplace Safety Water & Wastewater Permits & Development Code Enforcement Work Orders Stationary Assets Vehicles & Equipment Staff Today, CityReporter is used by local governments and contractors across the United States and Canada. Meet The Team --- ### Privacy Policy Privacy Policy This Privacy Policy governs the manner in which Noratek Solutions collects, uses, maintains and discloses information collected from users of www. cityinspectionsoftware. com website (“Site”). This privacy policy applies to the Site and all products and services offered by Noratek Solutions. Ultimately, the information we receive depends upon what you do when visiting our site. Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. Personal identification information We may collect personal identification information from Users in a variety of ways, if you voluntarily submit, including, but not limited to, when Users visit our site, subscribe to a newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our Site anonymously. Information You Provide Us We use the information that you provide us for responding to your requests, customizing the material presented to you based on your past visits to our web site, to communicate with you, and to improve the content of our web site. The primary goal in collecting personal information is to provide you better services, features and content, and give you an... --- ### Home CityReporter Software Solutions & Services Reduces inefficiencies by at least 50% With dedicated software modules for every department, you can ensure a more efficient and accurate process across your city – with detailed records at your fingertips. With our customizable and mobile-friendly software, local governments can: Streamline workflow Maximize productivity Ensure consistency One App for all your needs Join us at these exciting upcoming events! Personalize Processes & Workflows with a custom form builder for flexibility and efficiency. Streamline Communications through work orders, automated notifications, & integrated citizen self-service portals Optimizing Maintenance Management & Service Simplify Asset Management by accumulating information for accurate documentation and comprehensive reporting Search & Manage Locations through GIS mapping to easily locate any maintenance or inspection requirements Click the link below to see which municipalities are using CityReporter for efficient, paperless inspections. Parks & Recreation CityReporter’s paperless solution helps departments streamline the park and playground maintenance and repair process. Inspect more sites and implement consistent, reliable community safety measures. Planning & Development Solve inefficiencies with a full-scale inspection software that eases administrative stress. Our building inspection forms and software tools are user-friendly, accessible, and customizable to any need. Public Works CityReporter provides a wide range of stock forms that are both modular and scalable, improving efficiency, risk management, and record-keeping, helping inspection teams complete high volume inspections in less time. Fire Prevention Research shows a strong correlation between fire code violations and property fires. CityReporter contains an up-to-date library of fire inspection forms based on... --- ---